HR Officer – Community Support Services (CSS)

Role: HR Officer

Hours: 30hrs per week, typically office hours but flexible working can be discussed

Location: Based in Halifax, but with some travel required

Salary: £25,946/pa (FTE £32,000/pa)

Community Support Services (CSS) is part of the Hollybank Group, delivering high‑quality, needs‑led support for people with additional and complex needs. We provide personalised support across supported living schemes, people’s own homes, domiciliary care and community settings. Our aim is to enable people to live fulfilling, safe, meaningful lives with dignity, independence and choice.

The way CSS supports and empowers its service users and staff team is shaped by our core values, based on ‘Always Putting the PERSON First’:

• P assionate
• E ffective
• R esponsive
• S afe
• O pen
• N eeds‑led

As the organisation’s first dedicated HR Officer, you will play a key role in supporting managers and employees across the business. The successful candidate will provide professional, practical and compliant HR support across the full employee lifecycle, helping to develop people practices, promote employee engagement, and ensure compliance with employment legislation and best practice. This is an exciting opportunity for an experienced HR professional who enjoys working autonomously, building relationships, and making a meaningful contribution to a growing organisation.

The role will be based at CSS head office in Halifax, however there will be occasional travel to Mirfield (WF14) required to attend meetings, training, and supervisions.

Key Duties

• Provide first-line HR advice and guidance to managers and employees on a range of people matters.
• Support managers with disciplinary, grievance, capability, absence management and performance management processes.
• Prepare HR documentation, letters and reports in line with employment legislation and internal procedures.
• Attend employee relations meetings and provide procedural guidance and support.
• Promote fair, consistent and legally compliant people management practices.
• Support with recruitment, onboarding, and training and development tasks as and when required.

It is an essential requirement that you hold a Level 5 CIPD or equivalent qualification, however additional training will be offered to the successful candidate.

If you have any questions, or would like to organise an informal site visit to see what we do please contact Jodie Edgar-Brown (HR Manager) by email to

Unfortunately, we are not able to offer sponsorship to work in the UK.

Hollybank Group is committed to Safeguarding vulnerable people, and our Safer Recruitment process requires all employees to have an Enhanced DBS check and reference checks in line with our Recruitment & Selection policy.

We will pay for your initial DBS check, unless you have a portable DBS, however, if the candidate leaves voluntarily within the first 12 months, the cost of this will be deducted from your final salary payment.

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