Welfare Benefits Caseworker

Welfare Benefits Caseworker

Apply before 11.59pm on 20 October 2026.

Job summary

• Salary £28,090 to £32,322 per annum (depending on experience)
• Location Birmingham
• Workplace Hybrid working
• Contract Permanent
• Hours per week 36.5

About the role

This is an exciting opportunity for an experienced adviser who has a strong background in the delivery of high quality advice and a good working knowledge of welfare benefits.

The post holder will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.

Advice will be delivered virtually and face to face according to the service user's needs and preferences. This will include phone, secure email or secure video calls.

The post holder will also be responsible for raising awareness of the service and delivering talks and training as required.

Experience of working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets.

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