L&D Coordinator

Play a key role in delivering the Trainee Academy, supporting onboarding and induction for trainees and professional hires.

Act as a friendly first point of contact for training queries, managing shared inboxes and coordinating bookings efficiently.

Work closely with Training Managers and HRBPs to plan trainee qualification pathways and monitor progress.

Support apprentice onboarding and liaise with training providers (such as BPP, Kaplan and First Intuition) to schedule courses and plan pathways.

Help track and support trainee performance, ensuring a smooth learning journey.

Manage L&D administration, including invoices, expenses, and system updates.

Maintain and update our Learning Management Systems (Kallidus & Articulate) and HR database (Bob) with accuracy.

Assign and track e-learning modules, attendance, and completion reports.

Keep the Menzies Academy calendar up to date and help organise engaging learning events.

Build great relationships with course facilitators and providers, ensuring high-quality learning experiences.

Support the L&D Manager and Advisor with exciting projects and new initiatives that enhance learning across the firm.

Collaborate with the wider HR team, providing ad-hoc admin and project support when needed.

• Ø Education: A-Level or Degree qualified.
• Ø Tech-savvy: Confident using Microsoft Office (Outlook, Excel, Word, PowerPoint) to manage schedules, analyse data, and create engaging learning materials.
• Ø Organised multitasker: Able to juggle multiple qualification pathways, onboarding processes, bookings, and reports while meeting deadlines.
• Ø Strong communicator: Builds positive relationships with trainees, managers, and training providers (BPP, Kaplan, First Intuition) through clear, professional communication.
• Ø Analytical thinker: Comfortable working with data and systems (e.g. Bob, iManage, Power BI, apprenticeship portals) to track progress and support decision-making.
• Ø Collaborative and proactive: Works well with HR and L&D colleagues and key external stakeholders, anticipating challenges and helping to deliver smooth training operations.
• Ø Experience: Prior exposure to Learning & Development or apprenticeship coordination (especially AAT, ACA, ACCA, ATT-CTA, ACA-CTA) is a plus.
• Ø Tools: Familiarity with Learning Management Systems (e.g. Kallidus) and qualification tracking databases beneficial.
• Ø Flexibility: Occasional travel to other Menzies offices for meetings and team collaboration.

Menzies is an equal opportunities employer which means that we recruit, employ, train, pay, and promote regardless of race, religion, national origin, gender, sexual orientation, disability or age. We are building a first‑class team and, to do so, we know that we need a diverse mix of talented people doing their best work.

If you’re ready to make an impact, lead with purpose, and work in a place where your voice truly matters, keep reading! We have a great opportunity for a Learning & Development Coordinator on a 12 month FTC to join our team in the Heathrow office. This is an opportunity to be a part of a team that develops future talent! You’ll help deliver engaging training through the Menzies Academy and Trainee Academy (professional qualification and soft skills modules), supporting the L&D Manager and Advisor on a range of learning initiatives.

Why Menzies?

• People First: Our work‑life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024, 2025 and now also 2026
• Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
• Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
• Innovate with Purpose: We’re always looking for better ways to work‑leveraging tech, simplifying complexities, and delivering value.
• Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time., At Menzies, we know that success starts with our people. That’s why we offer:

• Career Development: From learning opportunities to career coaching, we’ll help you achieve your goals.
• Competitive Benefits: Private medical cover, pension matching, and enhanced parental leave, to name a few.
• Flexibility That Works for You: Agile working is embedded in our culture.
• Perks That Go Beyond: From volunteering days to wellbeing initiatives, we care about your whole self.

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