Reception Part-time

Interviews will be held Thurs 5th and Friday 6th November 2026.

Job Purpose

The school receptionist serves as the first point of contact for visitors, parents/carers, staff and students providing a welcoming and professional environment. They manage front-office operations, handle enquiries, coordinate communications, and support administrative tasks to ensure the smooth functioning of the school.

Key Responsibilities

• Ensure reception is tidy and presentable at all times
• Answer telephone calls, take messages and redirect as appropriate
• Welcome Visitors – manage visitors signing in and out, issuing lanyards
• Maintain stock of lanyards for visitors / governors
• Managing post coming into and going out of school:
• Maintaining franking machine / ordering labels
• Ensuring funds are topped up regularly
• Franking post to be collected
• Organising 'next day' and 'signed for' post
• Deliver post to staff pigeon holes
• Liaise with the Site team to reserve parking spaces as necessary
• Stationery orders – BW House Departments (SEN, Inclusion, English, Library, HR, Cover, Office)
• Maintain school staff telephone list and circulate updates
• Signage in reception – ensure boards are updated (Head Students, House Winners)
• Support the wider admin team at peak times with various administrative tasks
• Have weekly/regular meetings with PA to Headteacher & Office Manager for support and to discuss issues arising
• Annual appraisal and objective setting with PA to Headteacher & Office Manager
• Participate in staff development days as appropriate
• Assist in ensuring Health & Safety in the workplace
• Undertake any other duties as may be reasonably requested by the DHT/HT/Office Manager

General

• Undertake training as required to develop in the role.
• Uphold Safeguarding Policies and Procedures and contribute to the safety of children and young people and protect them from harm.
• Comply with all Health and Safety Policy, ensuring that all duties and responsibilities are undertaken in line with such.
• Read and follow any further policies relevant to the role and the post holder's employment.
• Maintain a high degree of confidentiality regarding financial issues and data as well as issues concerning staff and pupils. Respond with tact, sensitivity and awareness to pupils, parents, staff and other third parties in relation to duties undertaken.
• Comply with all Data Protection policies and legislation, ensuring that all duties and responsibilities are undertaken in line with such.
• Uphold the ethos of the School and Trust and demonstrate a strong commitment to equality and diversity.
• Undertake any other duties as may reasonably be required and as may be considered commensurate with the grade and/or post.

Person Specification

Essential:

Experience of working with young people in an educational or well-being setting

Competent in the use of Microsoft Office specifically Outlook, Word and Excel

Excellent communication and inter-personal skills

Caring and calm approach

Ability to work independently

Desirable:

Experience of the School Information Management System, SIMS.

First Aid trained

Note, whilst every effort has been made to explain the main duties and responsibilities of the post, this job description is not prescriptive, and each individual task undertaken may not be identified. Employees are expected to comply with any reasonable request from a manager to undertake work of a similar level and/or scope that is not specified in this job description. Job descriptions are subject to change, in consultation with the post holder, to meet the changing needs of the broader Trust.

All post holders are accountable through the LET Performance Management Policy.

We are an equal opportunities employer and are committed to fostering a diverse, inclusive culture. We particularly encourage applications from candidates from backgrounds currently under represented in our staff body.

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