Money Advice Technical Supervisor Caseworker
Southwark
Do you want to use your expertise to support a team making a real difference in South London
Position: Advice Session Supervisor
Permanent role: Start immediately
Salary: £28,500 – £32,500
Location: Office based role in Redhill and Banstead
Closing date: Applications will be reviewed on receipt on a rolling basis
The opportunity
We are looking for a self-motivated individual with the proven ability to manage and supervise a team of advisers at a charity. Alternatively, this could suit an experienced Citizens Advice qualified volunteer Adviser or paid Caseworker seeking to move into a supervisory role.
The role’s main purpose is to provide supervision and support to our volunteer Advice team by coordinating advice sessions and ensuring we meet our quality targets.
We are looking for someone with a compassionate and patient attitude, who is a strong team player, has an eye for detail and great people skills. You will have excellent written and verbal communication skills and the ability to use a range of IT systems. You will thrive in a busy environment, have a positive outlook and an understanding and commitment to the aims and principles of Citizens Advice.
Citizens Advice values diversity, champions equality and challenges discrimination.
We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian, and Minority Ethnic people, as they are currently underrepresented in our workforce.
Please note that applicants must have the legal right to work in the UK. Unfortunately, we are unable to offer visa sponsorship.
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Southwark
Do you want to use your expertise to support a team making a real difference in South London
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