Lifeguard

About the Role

This part-time role sits within the Operations Team and is 20 hours per week. It focuses on creating a safe, welcoming and enjoyable environment for members, ensuring the highest standards of poolside safety, cleanliness and member experience. The postholder will act as a trusted ambassador for the club, responding confidently to situations, maintaining operational excellence and delivering exceptional service every day.

Key Responsibilities

• Ensure the safety of members in the pool and spa areas, taking responsibility for personal safety and that of others.
• Act consistently in a safe manner, completing safety checks and recording them accurately.
• Monitor water chemical levels and clean the water when appropriate.
• Maintain the cleanliness of all areas and adhere to Virgin Active’s high standards.
• Take responsibility for compliance with all mandatory training and health and safety requirements.
• Fulfil Duty Shifts when required, taking responsibility and accountability during the shift and controlling staffing and facility issues throughout the club.
• Act as a trusted ambassador for the club, responding confidently to situations and delivering exceptional service every day.
• Provide a friendly, calm and approachable presence, acting quickly and effectively at all times.

Required Experience & Qualifications

• Current Lifeguard qualification and full registration.
• Qualification must be one of: IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF), or STA Professional Award for Pool Lifeguard (RQF).

Salary

• £12.71–£12.71 GBP

Benefits & Perks

• 30 days (including bank holidays) annual leave, plus a Celebration Day.
• Access to The Peoples Pension, with employer contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Membership of Virgin Family, with communication across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans and savings plans, and support to become a personal finance expert.
• Health Heroes employer assistance programme with 6 free counselling sessions.
• Complimentary corporate letting services through Dexters, with no tenant charges.
• Access to ePoints, offering online discounts to retailers.

About the Company

It positions itself as a brand redefining the future of wellness, offering a premium environment with industry-leading facilities, development and progression opportunities, access to a vibrant, engaged member community, and a platform to build a career, reputation and impact.

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