Painter and Decorator

Role Purpose

The postholder is responsible for contributing to a multi-disciplinary property team, delivering high-quality repairs, maintenance, and aids and adaptations services in line with the Direct Labour Organisation (DLO) cost and quality standards. The role ensures full compliance with health and safety legislation, regulatory requirements, and industry best practice.

Role Remuneration

£33,638 - £37,376
Closing Date: Monday 31st August 2026
Interview Date: Tuesday 8th September 2026

About the Role

The postholder undertakes a wide range of internal and external painting and decorating works, from single-element treatments to the full refurbishment of residential properties. This includes preparing work areas and surfaces to a high standard, including filling small to medium-sized holes, making good defects, and ensuring surfaces are suitably prepared for decoration.

The role is accountable for delivering consistently high standards of finish across new installations, responsive maintenance, and planned remedial works, ensuring projects are completed efficiently and to a high level of customer satisfaction.

Key Accountabilities

This role profile is intended to provide a general statement of the major tasks and activities of the job. This is not an exhaustive list of all detailed duties. During your employment with us you will be expected to undertake such other duties as may reasonably be required of you and that are broadly consistent with your role.

• Carry out all types of painter works, both internally and externally including maintenance, remedial works, treatment of damp / mould / condensation, ames taping and refurbishment in empty and occupied properties.
• Where required, assist on pre-planned works such as kitchen and bathroom installations.
• Deliver a high quality, right first time, customer focused service.
• Where applicable, carry out pre-inspections / measurement surveys for work to determine scope of work / material / plant / transport requirements and work sequencing requirements.
• Operate within a scheduled appointment system to deliver painting and decorating works within agreed timescales. Plan and organise workloads effectively, ensuring the efficient use of time, materials, tools, and allocated resources, while maintaining high standards of painting workmanship and surface preparation.
• Take full ownership of assigned painting and decorating tasks, providing clear and timely updates to customers where works cannot be completed on the initial visit. Liaise effectively with the scheduler or supervisor to agree follow-on arrangements, ensuring continuity of service and completion to the required standards.
• Be aware of performance indicators relevant to the role and work to ensure that targets are achieved. Participate in all quality / service improvement initiatives aimed at providing service excellence to customers.
• Liaise as required with DLO scheduler, customer service advisors, other areas of the business, other DLO operatives or contractors to ensure work is properly coordinated and necessary works are completed.
• Maintain and operate an agreed range of stock and equipment within the provided vehicle and ensure there is suitable stock available to achieve right first time targets. Manage materials effectively with regards to minimising waste, choice of specification etc.
• Use and maintain all necessary tools, plant and equipment associated with the post and the duties to be undertaken. Power tools and consumables are provided by Langstane but postholder is responsible for using tools safely, storing securely, carrying out regular visual inspections before use, and highlighting any issues with tool condition to the supervisor.
• Drive company vehicle in a careful, professional manner and in line with Road Traffic Act 1988. Drivers are to carry out daily van inspections and maintain cleaning of vehicle inside and out routinely.
• Use and maintain provided PPE and corporate workwear. Always wear corporate workwear and keep in good condition to a good standard of cleanliness. Corporate workwear will be provided on an agreed frequency.
• Undertake individual or corporate training and development as required for your role, participate in toolbox talks, workplace inspections and H&S audits. Highlight any training needs to the DLO supervisor.
• Use a company issued PDA / mobile device to carry out the job administration including receiving instructions, accurately completing works orders and general communications. Maintain all necessary paperwork in relation to the role including accurately completing timesheets.
• Carry out all duties in accordance with relevant risk assessments and method statements and work in a way that minimises risk to yourself, customers and members of the public. Where necessary, carry out dynamic risk assessments before starting work. Report accidents and near misses in accordance with procedures and contribute to accident / near miss investigations to ensure continuous improvement of H&S of the DLO service.
• Report any H&S concerns to the DLO supervisor immediately.
• Carry out alternative duties as and when required including assisting other operatives, attending master key access visits, etc.

About You - Essential criteria

The postholder is responsible for contributing to a multi-disciplinary property team, delivering high-quality repairs, maintenance, and aids and adaptations services in line with the Direct Labour Organisation (DLO) cost and quality standards. The role ensures full compliance with health and safety legislation, regulatory requirements, and industry best practice.

The postholder undertakes a wide range of internal and external painting and decorating works, from single-element treatments to the full refurbishment of residential properties. This includes preparing work areas and surfaces to a high standard, including filling small to medium-sized holes, making good defects, and ensuring surfaces are suitably prepared for decoration.

The role is accountable for delivering consistently high standards of finish across new installations, responsive maintenance, and planned remedial works, ensuring projects are completed efficiently and to a high level of customer satisfaction.

Good pre-paint preparation experience

Experience covering a wide variety of internal and external painting works associated with cyclical works and refurbishment of void and occupied properties

Competent user of IT including Microsoft Outlook (emails)

Experience of Reactive Maintenance

Proven track record of solving problems and implementing solutions

Experience working at heights from ladders and Scaffold

Working knowledge of the application of Health and Safety legislation

Track record of effectively working to deadlines

Knowledge of materials, techniques and practices for all activities commensurate with the post

Practical knowledge of COSHHOur values, we:

• Value people
• Aim high
• Are proud of our roots
• Rely on teamwork
• Are prudent financial managers
• Are open and accountable
• Move with the times

Valid driving licence maintained at all times

About You - Desirable criteria

PASMA tower scaffold certification and IPAF mobile platform training

Current construction skills certificate scheme (CSCS) card and knowledge of health and safety legislation

Current IPAF, PAL card holder

UKATA asbestos awareness training

First aid certificate

Knowledge of current building regulations

Able to Carry out wallpaper hanging to a high professional standard

Housing association experience

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