Senior UX Designer (12 Months FTC)

Senior UX Designer | 12 Months FTC | Up to £73k | Hybrid: Once a fortnight in the London Office

The Client

We are Currently working with a Banking institution made up of two brands, one brand for their cards and loans and another for vehicle finance. While they offer different products and services, they share the common purpose and customer-centric values at the heart of their group. They are a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded back in 1880.

The Role

As a Senior UX Designer, you will be reporting to the UX & Digital Design Lead. You’ll be part of the digital design team, part of the digital transformation team, and wider business stakeholders to concept, develop, test, and release digital experiences that actively help their customers to understand and manage their accounts. You will be working on apps, websites, content, push notifications, chat bots, and others while being responsible for overseeing the work of a group of designers.

Your day-to-day task will include (but won’t be limited too):

• You’ll use your understanding of our customers to ensure the UX of our products is where it needs to be, across channels, for each of our audience types.
• You’ll help own their customer personas, use them to test the work of the team, and advocate for their use across the organisation.
• You’ll use rapid prototyping to test the usability of your designs and interactions. You’ll iterate quickly, and while you aren’t precious about your designs you’ll fight for great design.
• You’ll know how to use Figma and Adobe Suit

About you:

They are seeking someone who is in love with design, you’ll understand aesthetic and are passionate about a great user experience.

• Experience of working on digital user experience design, with a solid portfolio of work you’ll be able to confidently talk through.
• Experience in utilising evidenced user needs to influence senior stakeholders, and acting as a persuasive advocate for those needs.
• Experience of testing everything from concepts to fully realised on-device designs to derive hidden insights about our customers, and then using these insights to generate new hypotheses to test.
• Experience of creating user journey maps, wireframes, and clickable prototypes. And of working with UI designers to create test-ready designs.
• Experience with designing taxonomies, ontologies, information architecture, and content hierarchies.
• Meticulous attention to detail.

Benefits

• Discretionary annual bonus
• Hybrid working considered
• Up to 30 days holidays in addition to bank holidays
• Private Medical Insurance
• Extensive opportunities for personal and career development
• Opportunity to grow, develop and learn

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