Case Study Officer

Role Overview

The Talent Set are delighted to partner with Blind Veterans UK on a brilliant Case Study Officer role!

The role involves leading the development and management of a comprehensive case study library to enhance Blind Veterans UK’s awareness, engagement, and strategic outreach across multiple channels.

Key Responsibilities

• Create and oversee the organisation of a centralised case study library to support brand awareness and strategic goals.
• Collaborate with relevant teams to source, gather, and produce compelling stories that resonate with diverse audiences.
• Manage consent and data protection processes to ensure ethical storytelling and compliance with GDPR.
• Contribute to communication strategies by generating content ideas and adapting stories for various platforms.
• Lead planning and utilisation of case studies to optimise engagement across departments.
• Monitor, evaluate, and seek continuous improvement in the effectiveness of case study use.
• Attend relevant training sessions and ensure adherence to organisational policies.
• Build positive relationships with stakeholders through tact, diplomacy, and emotional intelligence.
• Support the organisation’s overall communications and engagement objectives.

Person Specification

• Proven experience sourcing, writing, and managing compelling case studies or stories for diverse audiences.
• Strong understanding of ethical storytelling, consent, and data privacy practices.
• Excellent written and verbal communication skills, with high attention to detail.
• Organisational skills to manage multiple priorities and projects effectively.
• Ability to build and maintain relationships across teams and external partners.
• Resourceful, resilient, and capable of working independently within a fast-paced environment.
• Demonstrates tact, diplomacy, and emotional intelligence when engaging with stakeholders.
• Competent in digital content management and familiar with story-driven content development.Prior experience working within charitable, social care, or veteran support sectors is advantageous but not essential.

What’s on Offer

• Salary: £42,000
• Location: Homebased with UK travel required
• Contract: Full time and permanent

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

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