Retention & Loyalty Specialist

City of Edinburgh Source: WhatJobs
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GoFibre is hiring a Loyalty Advisor in Edinburgh to speak with customers considering leaving or changing their service, and to identify solutions that keep them connected. You will be part of our Customer Loyalty team, resolving objections and explaining the value of our fibre products.

The role emphasizes building trust, achieving retention targets, and delivering a brilliant customer experience in a fast-paced, target-driven environment.

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Full job description from WhatJobs. Apply for this role →

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