Restaurant Leader (General Manager)

Join Our Team at Raising Cane's Chicken Fingers®!At Raising Cane's, we're all about serving up the most craveable chicken finger meals - it's our One Love! With a fantastic Crew and a vibrant Culture, we embody a philosophy of Work Hard. Have Fun. As the fastest-growing chicken concept in the U.S., we're on track to become a Top 10 Restaurant Brand. Every Crewmember plays a vital role in our success, and now is your chance to join us and Raise The Bar!

Your Role at Raising Cane's

As a Restaurant Leader, you will be the driving force behind our restaurant's strategic direction. Your mission? To maintain operational standards and achieve results through people development, sales, and profit growth. You'll be teaching, modeling, and upholding our culture standards for all crewmembers, customers, and partners.

Your Impact and Responsibilities

In this dynamic role, you will:

• Ensure the overall financial success of the restaurant through effective forecasting and budgeting.
• Maintain compliance with company standards, policies, and laws.
• Lead the hiring and termination processes for management-level crewmembers.
• Create and manage work and training schedules for your team.
• Develop management-level crewmembers through performance management.
• Act as the manager on duty, overseeing restaurant operations, cash handling, and customer interactions.
• Monitor profit and loss statements, developing strategies for financial and operational performance.

Additionally, you will:

• Enforce Raising Cane's policies and standards.
• Utilize tools and logs to support shift execution and document results.
• Deploy crewmembers effectively during shifts while providing exemplary customer service.
• Recognize and reward outstanding performance among your team.
• Ensure the cleanliness and functionality of the restaurant.
• Achieve and maintain training restaurant status and performance metrics.
• Complete other duties as assigned.

Qualifications and Key Skills

• Detail-oriented and organized, able to manage multiple priorities in a fast-paced environment.
• Self-driven, flexible, and energetic with strong analytical, written, and verbal communication skills.
• A collaborative team player who can also work independently.
• A problem-solver who can set goals, create plans, and take action.
• Proficient in technology systems, including Microsoft Office (Excel, Word, Outlook), with a quick learning ability.
• Available to work various shifts, including days, evenings, and weekends.
• A professional brand ambassador, managing public dealings in line with Raising Cane's policies.
• Experienced with 5+ years in restaurant or retail management; new restaurant opening and local marketing experience is a plus.
• Possessing GCSEs or equivalent; some tertiary education preferred.
• Holding a valid UK driver's license.

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