Quality and Compliance Officer

North East Source: WhatJobs

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Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Department: Quality and Compliance

Location: Sunderland

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Standard business hours with flexibility as required

Reports To: Compliance Manager

About UK Management College

UK Management College is committed to delivering high-quality, compliant, and robust systems across all areas of operation. We work collaboratively across departments to ensure regulatory standards are met while promoting a culture of continuous improvement, accountability, and best practice.

The Role

We are seeking a proactive and detail-oriented Quality and Compliance Officer to support the effective delivery of compliance, governance, and risk management activities across the organisation.

The role involves maintaining oversight of compliance systems and reporting, supporting adherence to statutory and regulatory frameworks (including OfS requirements where applicable), and contributing to audit, risk management, and business continuity processes.

You will work collaboratively across teams to embed compliance practices and ensure organisational standards are maintained and continuously improved.

Key Responsibilities

Compliance and Risk Coordination

Support the development, implementation, and monitoring of compliance frameworks and policies
Maintain accurate records and evidence to demonstrate compliance with regulatory and organisational requirements
Support regulatory submissions (including OfS where applicable), ensuring accuracy and adherence to deadlines
Assist with internal audits, reviews, and risk assessments to identify gaps and improvements

Governance

Support governance structures, including servicing committees and meetings
Manage systems (e.g. SharePoint) for storing, tracking, and reporting compliance documentation
Produce clear and concise reports highlighting key findings, risks, and operational themes

Project and Systems Support

Apply project management approaches to support compliance-related initiatives
Assist with system improvements, process mapping, and workflow efficiencies
Support the integration of compliance practices across departments

Collaboration and Communication

Work collaboratively with academic and professional services teams to promote a culture of compliance
Communicate complex regulatory information clearly to non-specialist audiences
Support delivery of projects and ensure deadlines are met
Represent the department at internal and external meetings when required
Work respectfully and inclusively with a diverse range of colleagues

Professional Development and Continuous Improvement

Maintain up-to-date knowledge of regulatory frameworks and developments in compliance and risk management
Contribute to improving compliance tools, processes, and reporting methods
Provide support to other departments on quality and compliance matters when required

Essential

About You

Degree (2:1 or above) or equivalent relevant experience
Strong understanding of compliance, risk management, and governance principles
Knowledge of project management approaches (e.g. PRINCE2, Agile, or similar)
Experience working collaboratively within a team or matrix environment
Experience managing administrative or reporting processes with strong attention to detail
Strong organisational, analytical, and communication skills
Ability to interpret and present complex information clearly
Ability to prioritise workload and meet deadlines in a fast-paced environment
Proactive and solution-focused approach