Claims Negotiator

As a Senior Claims Negotiator, you will support the delivery of a high-quality claims service by independently investigating, assessing, negotiating and settling liability and material damage claims within delegated authority levels and insurance deductibles. Assist with the handling of complex, high-value property damage and personal injury claims, liaising with insurers where claims exceed policy limits to protect the Council's financial and reputational interests. Provide support in managing legacy and insolvency-related claims, including long-tail and complex cases, while contributing to the oversight of legal service providers and independent experts to ensure effective service delivery and value for money.

Are you experienced in handling and negotiating complex, high-value liability claims? Can you lead and support a team while overseeing challenging insurance claims and deputising for senior management when required?

If so, then we would like to hear from you.

• NVQ Level 4, or ACII qualification, or CII Certificate in Insurance with extensive relevant experience.
• Experience of handling and managing potentially high value and complex claims. Managing the litigation process, particularly in respect of a casualty portfolio.
• Demonstrable experience of fostering and maintaining good working relationships with Senior Management Teams, Heads of Service, departmental managers and their teams, other organisations, insurance companies, loss adjusters, specialist experts, solicitors and barristers.
• Experience of managing or effectively monitoring the work of others, ensuring that standards of quality and time management are met.
• Comprehensive knowledge and understanding of current legal procedures and case law relevant to the handling of legal liability claims.
• In depth technical knowledge of liability claims handling along with knowledge of other classes of business such as motor, own property damage and travel.
• Ability to explain complex information in a patient, clear and concise manner, ensuring that it is fully understood by recipients at all levels

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose. For further information on what it's like to work for us and the benefits we offer, please refer to the following

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