Help Desk Specialist – Facilities & Security Ops

OCS UK & Ireland is seeking an enthusiastic Helpdesk Operator to manage all aspects of the Helpdesk for Planned Preventative Maintenance, Reactive Works and Project Tasks across an assigned region in line with EMCOR Fire and Security requirements. You will communicate with engineers, monitor responses, coordinate subcontractors and ensure KPIs and SLAs are met.

You will also handle docket administration, purchase orders, and data reporting while upholding the company values of Trust,

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