Technical Support Manager: Lead & Elevate Service

Cardiff Source: WhatJobs
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DVS Ltd in Cardiff is seeking a Technical Support Manager to lead our Technical Support Department, driving day-to-day operations, service excellence, and KPI delivery. You will develop the team’s technical knowledge, oversee training, and ensure outstanding customer experience while upholding brand values.

The role emphasizes hands-on leadership, performance management, and collaboration with other departments to maintain high service standards and efficient issue resolution.

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