Supported Living Manager – Level 5 Qualified

Company Description

SUNNY DAWN LIMITED is a care provider committed to delivering high-quality supported living services for adults who require assistance to live independently. The organization focuses on person-centered support, promoting choice, dignity, and inclusion in the community. Team members work closely with individuals, families, and external partners to create safe, supportive environments that enhance quality of life. SUNNY DAWN LIMITED values professional development, ethical practice, and a collaborative approach to care. The company offers opportunities for managers to shape services and influence positive outcomes for the people they support.

Role Description

The Supported Living Manager – Level 5 Qualified is a full-time, on-site role based in the Middlesex Area, United Kingdom. The role involves overseeing day-to-day operations of supported living services, ensuring safe, high-quality care and compliance with regulatory standards. Responsibilities include leading and supervising support teams, managing rotas, conducting staff supervisions and appraisals, and supporting recruitment, induction, and training. The manager will develop and implement person-centered support plans, coordinate risk assessments, and maintain accurate records and reports. The role also includes liaising with families, local authorities, and healthcare professionals, monitoring budgets, contributing to service development, and promoting a positive, inclusive culture within the service.

Qualifications

• Possession of a relevant Level 5 qualification in Health and Social Care, Leadership in Care, or an equivalent management qualification.
• Demonstrated experience managing supported living or similar care services, including team leadership and supervision responsibilities.
• Strong understanding of person-centered care, safeguarding, risk management, and compliance with UK care regulations and standards.
• Effective communication and interpersonal skills for working with individuals, families, multidisciplinary teams, and external agencies.
• Proficiency in basic IT and record-keeping systems, including writing reports, maintaining care documentation, and managing rotas.
• Ability to prioritize tasks, work under pressure, and make informed decisions that support service users’ safety and wellbeing.
• Commitment to equality, diversity, and inclusion, with a respectful and professional approach to all service users and colleagues.
• Flexibility to work across shifts when required, including participation in an on-call rota to support service continuity.
• Experience in staff training and development, performance management, and fostering a positive team culture is highly beneficial.
• Right to work in the United Kingdom and willingness to undergo necessary background and safeguarding checks.

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