Global Support Lead — AI-Driven, Scalable Incident Ops

Borderless is hiring a Customer Support Lead to rebuild how our support function works and lead a global team across London and the Philippines. The role is a player-coach position spanning processes, tooling, and customer outcomes to scale the function with AI-enabled, efficient workflows.

The ideal candidate brings leadership experience, systems thinking, and a passion for immigration tech, with comfort in ambiguous startup environments and a focus on customer outcomes.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →