Ofcom in Warrington is seeking a customer-focused Associate to join the Consumer Contact Team. The role is Monday–Friday 9am–5pm, based in our Warrington office with 26 days holiday, pension, private medical insurance and other wellbeing benefits.
You will handle telecoms, broadcasting and postal enquiries, log case details, meet KPIs and deliver excellent service to citizens and consumers while maintaining high data accuracy and professionalism.
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