Shop Assistant

Responsibilities

• Provide a high level of customer service to all customers
• Serve customers and process cash and card payments accurately
• Assist shoppers in locating products and provide knowledgeable, friendly support
• Keep shelves stocked and organised efficiently, including handling large deliveries
• Conduct stock checks and manage product rotation to minimise waste
• Support promotional activities and maintain visual merchandising standards
• Maintain a safe, clean, and secure store environment
• Follow instructions from supervisors and report operational issues promptly
• Customer-focused and task-driven individuals
• Comfortable serving both Chinese-speaking and local customers
• Fast, efficient, and reliable in completing daily tasks
• Team-oriented and ready to help colleagues succeed

Qualifications

• Previous retail or customer service experience (essential)
• Bilingual in Mandarin and English (desirable)
• Familiarity with East & South-East Asian foods (desirable)

About the Company

Tian Tian Market is a leading Asian food retailer, offering a wide range of East and South-East Asian products. We are building a strong, dynamic team and are looking for individuals who are fast, efficient, and passionate about customer service, with the potential to develop into leadership roles.

Pay and Benefits

• Competitive pay of £12.71 per hour
• Staff discount on products
• Company pension and referral scheme
• Opportunities for promotion into Senior Shop Assistant or Store Supervisor roles
• On-the-job training to develop your skills and progress your career
• Company pension
• Store discount

Recruitment Process

• Face-to-face interview
• One-hour trial shift at our Canary Wharf store
• Employment subject to references and successful completion of the trial

Job Types

Full-time, Permanent

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