General London Makeup Artist - Full Time - 37.5 Hours

Role: Makeup Artist

Location: London

Hours: Full Time - 37.5 Hours

Are you ready to rethink your routine? We’re looking for Makeup Artists to join our Retail Team and work flexible across a variety of our London counters including our flagship site Kings Road and Liberty . You will be required to cover vacancies and absence in store, supporting the counters during periods of high demand. A Trinny London Artist is the true heart of where everything happens. You’ll be responsible for embodying our mission of giving our customers the tools they need to be their best every day using our stackable, portable, curated makeup and our award-winning skincare. You’ll do this by combining your next-level artistry skills with impressive product knowledge and a passion for people. You believe in the product being accessible to everyone, and you can adapt your style to suit the needs of who you’re talking to.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

The Role

Your core purpose is to give our London stores consistent, high-quality artistry and customer service wherever and whenever it's needed. Your daily to-dos might look like this:

• Work flexibly across our London stores, deployed by your Regional Sales Manager according to business need, settling in quickly into our store teams, introducing yourself to its customers, pace of trade and operational needs

• Greeting all customers on the counter, offering exceptional customer service by understanding customer needs and offering appropriate support and guidance from introduction through to sale
• Provide a personalised consultative approach to all customers, ensuring that you're offering additional beauty services such as the Trinny London Match2Me experience and appointments where possible
• Demonstrate and recommend products to achieve desired looks and address individual concerns
• Conduct pre-booked customer make-up appointments
• Meet and exceed sales targets by actively promoting and selling makeup and skincare products
• Upsell and cross-sell related beauty and skincare items to maximise sales opportunities
• Collaborate with the team to achieve overall sales goals
• Ensure the makeup section is well-organised, clean, and visually appealing
• Implement and maintain attractive displays to highlight featured products and promotions
• Keep makeup tools and workstations clean and sanitised to meet health and safety standards

These skills will help you go far in this role:

• Experience in a retail position, within beauty or cosmetics
• Passionate for makeup and skincare
• Experience with customer relationship management and data capture targets
• Adaptable and confident with an ever-changing, fast-paced and high-pressured environment
• Positive and can-do attitude
• Comfortable and motivated by working towards and exceeding targets and KPIs
• Punctual and flexible to commute across London and work retail hours, including bank holidays and weekends
• Personable with a customer-centric mindset

We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.

We want to provide our customers with the tools and confidence to be their best, and we do this for our team too through our benefits:

• Welcome Trinny London Starter Stack
• Company discount for yourself (50%) and your friends and family (40%) after probation
• Competitive commission structure
• T-Parties = summer and festive celebrations!
• Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)

Equal Opportunities

We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be authentically themselves in the workplace.

At Trinny London we want our brand to represent our community and customer. While we particularly champion and encourage applications from our vibrant 40+ community, we welcome applicants of all ages, backgrounds, and experiences—ensuring an inclusive, age-diverse workplace where everyone feels celebrated and valued.

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