Adviceline Supervisor: Coaching & Operations

Citizens Advice Derbyshire Districts is seeking an Advice Service Supervisor to lead our Adviceline operations. You will supervise staff and volunteers, ensure high-quality telephone-based advice, and help deliver a responsive, accessible service across Derbyshire with a hybrid mix of home and office work.

The role requires previous advice experience, supervision skills, and strong digital skills with case management systems.

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