Receptionist & Administration Assistant? (96BC) at Keyham Lodge School

About this Role

Receptionist & Administration Assistant?

Keyham Lodge School

Salary: Grade5 Pay Point 7-8 (Approximate starting salary £22,834)

Hours: 37 hours per week and 40 weeks per year ( INSET Training days and an additional week)

Contract Type: Permanent

Working Pattern: Monday to Friday 08:00-16:00, with an unpaid lunch break

About the Role

We are seeking to appoint a highly organised and motivated Receptionist Administrator to work within our successful school team to provide confidential, effective, efficient and flexible administrative support to the school and wider community with minimal supervision.

Why Choose Keyham Lodge School?

Our school is a truly special place-a thriving community where diversity is celebrated, and every student is valued. Our dedicated staff work tirelessly to create a nurturing, inclusive environment that breaks down barriers to learning and supports pupils from a variety of ethnic, cultural and religious backgrounds. We are committed to closing attainment gaps and fostering a child‑centred, learning‑focused setting where everyone can flourish.

We believe in providing education that extends beyond the classroom, preparing our students for success in all aspects of life. Lessons in vocational studies truly impact our student's success for future destinations and career journeys. If you have experience in construction‑either in industry or education‑that's a bonus, but it's your willingness to learn and grow that matters most. We care deeply about the well‑being of our staff and students, recognising this as the foundation of our school’s success.

"The school continues to train teachers to use the most effective teaching methods. This means staff are extremely knowledgeable about the special educational needs of pupils and how to adapt their teaching to meet these needs."- OFSTED

Key Responsibilities

• To ensure that visitors to the school site sign in, provide suitable ID including child protection documentation where applicable, are issued with a visitor pass and are taken to/collected by the appropriate person.
• To answer the telephone and deal with routine queries where possible, or otherwise transfer calls or take and pass on messages.
• To make routine telephone calls to pass on or obtain information or to raise/resolve simple queries.
• To undertake post duties, including collecting, opening, sorting and distributing incoming post, and enveloping and dispatching outgoing post.

What We're Looking For

Qualifications:

• Level 2 qualifications in maths/numeracy and English/literacy.
• OR Able to demonstrate numeracy/literacies skills sufficient for the demands of the post.

Experience:

• Experience of responding to members of the public in a work setting.
• Experience of completing basic administrative tasks.

Skills & Knowledge:

• Knowledge of child protection procedures.
• Knowledge of basic health and safety procedures.
• Ability to use standard office equipment and software.
• Ability to use own initiative to respond to routine queries using standardised information.

Why Join Us?

Professional Growth & Support

• Ongoing professional development opportunities.
• Access to learning networks and visits to other organisations.
• Supportive leadership and a highly committed team.
• Highly committed and motivated Team
• A role which has the opportunity to make a real difference whilst having fun
• A established Central Services Team who support schools and wider colleagues

Work-Life & Wellbeing Benefits

• Flexible working options.
• Employee Assistance Programme (EAP).
• Defined benefit pension scheme.
• Be an integral member of the team in a vibrant school.
• Create an outstanding learning environment for the success of all of our children.
• Play a significant part in continuing to develop our school.
• Be part of a wider community of Discovery Schools Trust.

Additional Perks

• Free parking.
• Cycle-to-work scheme.
• Gym discounts.
• Eyecare vouchers.
• Dental support.
• Retail discounts.
• Annual incremental pay increases within the pay scale.

Equal Opportunities & Accessibility

We welcome enquiries from everyone and value diversity in our workforce.

Applications are welcome from all sections of the community regardless of gender identity, ethnic origin, disability, age or sexual orientation. If you require assistance completing your application, please contact (email protected) for support.

Depending on your role, occasional travel between Discovery locations may be required. A valid driving license and appropriate business insurance are necessary, and you will need to provide evidence of these documents.

More about Discovery SchoolsTrust

Discovery Schools Trust is dedicated to improving learning and teaching by creating a culture that promotes excellence. The needs of all children are placed at the heart of all decision making regardless of the school they attend. Teaching and learning excellence are shared through learning networks, sharing of ideas and materials as well as leading practitioners between schools. Discovery has developed a school improvement system which focuses on improving outcomes for all children. It also places staff development, talent management and succession planning at the heart of achieving outstanding organisations.

We note that interviews for this position may be made earlier than the stated closing date if a suitable candidate is identified. Therefore, we encourage interested applicants to submit their applications promptly. Early submission will not only ensure consideration for the position but also increase the likelihood of being invited for an interview. We appreciate your understanding and look forward to receiving your application.

Safeguarding Statement

We are committed to safeguarding our pupils; therefore, the successful applicant will require an Enhanced Disclosure from the Disclosure and Barring Service (DBS) and references.

AI

While we acknowledge the advantages of AI in crafting personal statements for applications, we strongly encourage and expect applicants to personalise and tailor responses. Please note that the Trust may utilise AI checking solutions during the application review process and will be considered when shortlisting.

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