Customer Success Assistant

Birmingham Source: WhatJobs

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Join a renowned telesales and lead generation firm committed to expanding face-to-face selling opportunities for our partner companies.We pride ourselves on delivering not just outcomes but fostering enduring relationships, positioning us as an indispensable asset to our clients' enterprises.

Company Overview:

Dedicated to driving client success through tailored telesales campaigns and nurturing a robust customer base, our team is seeking Client Success Agents (CSAs) to play a vital role in initiating outbound calls, cultivating new business prospects, and establishing a qualified pipeline for our clients.

Job Overview:

We're looking for enthusiastic individuals eager to excel within a winning team environment as Client Success Agents.While prior sales experience isn't mandatory, a background in customer service or telesales is advantageous.Our comprehensive training program ensures you acquire the necessary skills for success.Post-training, enjoy the flexibility to work remotely while delivering a minimum of 16 hours per week, preferably 32 hours across Monday to Thursday—no Fridays!

Here's what you'll be doing:

Conducting telesales campaigns and initiating outbound calls.
Generating new business appointments and cultivating a qualified pipeline.
Ensuring client satisfaction and meeting personal performance targets.
Collaborating with team leaders to optimize campaign strategies.

Here are the skills you'll need:

Strong communication and interpersonal abilities.
Eagerness to learn and adapt in a fast-paced environment.
Proficiency in customer service or telesales is advantageous.
Self-motivated with a proactive approach to tasks.

Here are the benefits of this job:

Competitive starting salary of £22,000 during the 6-month probationary period, escalating to £26,000 annually thereafter.
Regular working hours from 9 am to 5 pm, Monday to Thursday, with a lunch break.
Perfect opportunity for graduates seeking sales exposure.
Comprehensive training program to enhance your sales skills.

Advantages of Pursuing a Career in this Sector:

Embark on a career in sales, gaining invaluable experience and skills transferable across industries.Telesales offers a gateway to diverse career paths, honing communication, negotiation, and relationship-building proficiencies critical for professional growth.