Claims Quality Assurance Graduate

Join us as a Claims Quality Assurance Graduate on 13 September 2027 to take your career to the next level with a global market leader.

Make your mark in Claims

Our Global Claims Quality Assurance, Governance & Training team helps AIG deliver consistent, high-quality claims services around the world. Working with colleagues across the business, we identify opportunities to improve how claims are handled, ensure compliance with requirements, provide training and education to claims staff, solve problems and deliver meaningful improvements for our customers.

Within our Performance team, you will use data, technology and problem-solving skills to help make our process more efficient and effective, contributing to real improvements in claims quality and outcomes.

About the AIG Early Career Programme

When you join AIG, you will be part of a connected cohort community of early career talent participating in a programme that will equip you with the skills and capabilities to enable you to launch your professional career. From day one, you will develop your knowledge and understanding of AIG and the insurance industry and learn new skills through meaningful on-the-job experiences and instructor led masterclasses. Through exposure to senior leaders, mentoring circles, networking, and volunteering you will create meaningful relationships with colleagues across the organisation and beyond. These opportunities, and the support offered by your team and manager, will give you the tools to make a real impact and build a rewarding and successful career.

You will also have the opportunity to complete a relevant recognised qualification in Insurance, which will support you in your career in Claims.

How you will make an impact

• Learn about the insurance industry, claims processes and quality assurance
• Help identify problems and opportunities to improve the quality and efficiency of our claims services
• Analyse data and identify trends to help understand performance and support business decisions
• Contribute to projects that develop practical solutions, improve processes and deliver measurable results
• Explore how the latest technology and digital tools can help us work smarter and improve claims outcomes
• Work with colleagues across the globe and with external stakeholders to support improvements and see the impact of your work.
• Support our claims colleagues with being compliant with legal, regulatory and best practice requirements
• Create, deliver, record, monitor and report on claims-related training and education initiatives
• Create and deliver stakeholder reporting and output

You may also have the opportunity to spend time with our technical claims teams to develop your understanding of insurance coverages and claims handling.

What you’ll need to succeed

• Bachelor’s or Master’s degree to be received no later than July 2027.
• Previous work or volunteering experience in any industry or sector
• Evidence of extra-curricular activities
• A collaborative team player with strong communication and relationship building skills.
• Strong analytical and problem solving skills
• Motivated, proactive, and accountable

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to

Functional Area:

CL - Claims

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