Quality Control Assistant

It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.

About the role:

We are seeking a highly organized and detail-oriented Quality Control & Repair Progress Chaser to oversee product standards and optimize repair workflows across our upholstery production lines."You will serve as the primary owner of our digital defect tracking system, meticulously logging all faults, reworks, and cycle times in a centralized Google Sheets Inspection Log . Your main objective is to eliminate production bottlenecks, hold sections accountable for rework, and help to ensure that every finished piece leaves the floor in perfect condition.

Here’s what we offer: The Highlights

Competitive Pay: £25,866 per annum

Shifts: Monday to Thursday 6:00 am – 1:50 pm , Friday 6:00 am – 2:05 pm

Location:Growth and Training: Learn new skills and develop your career with us.

There’s more…

Generous holiday allowance – the time you need to rest and relax and the longer you’re with us, the more time you’ll get. Opportunity to purchase additional holidays each year.

Enhanced maternity, paternity and adoption leave: to give you the time you need to settle in with your new family member.

Discounts: Get 30% off DFS and Sofology products for yourself, discounts for friends and family plus discounts and cashback at hundreds of retailers

Wellbeing Perks: Access healthcare services, an Employee Assistance Programme, and discounted gym memberships.

Pension and Savings: Join our Group Pension and Sharesave schemes.

Life Assurance & Sick Pay: Peace of mind with Life Assurance and Company Sick Pay.

What you'll be doing:

Quality Inspection: Monitoring and checking products throughout the production journey to ensure consistency and excellence.

Standard Compliance: Verifying that every finished product aligns perfectly with DFS's high-quality benchmarks.

Volume & Pace: Managing quality checks efficiently within a high-volume, fast-moving factory environment.

Customer Assurance: Acting as the final line of defence to guarantee a flawless product experience for our customers.

Detail Management: Demonstrating high levels of focus and attention to detail at all times.

We’re looking for someone who:

Has prior experience in a Quality Control environment will be beneficial but not essential

Enjoys working in a fast paced environment

Takes pride in the work that they do.

We’re committed to a culture where everyone feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from introducing the Hidden Disabilities Sunflower and supporting Doncaster Pride, to partnering with Carers UK and developing leaders with Diversity in Retail.

We're proud to be an equal opportunities employer, committed to building a workplace that reflects the communities we serve. So, if your experience doesn't quite match the specification, we'd still really love to hear from you.

(All roles are subject to satisfactory DBS checks.)

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