Customer Service Team Lead - Maternity Cover

Dalkeith Source: WhatJobs
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Midlothian Council is seeking a Customer Service Team Leader for maternity cover, based at Fairfield House. The role focuses on supervising and coordinating the daily operation of the Customer Service teams to deliver high quality frontline service.

You will motivate and mentor staff, manage resources and priorities, support service improvements and act as a point of reference for complex enquiries across multiple channels.

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Full job description from WhatJobs. Apply for this role →

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