Shipping Administrator

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Position Overview:

We have an exciting opportunity for a Shipping Administrator to join our Shipping team here at our Head Office in South Shields on a temporary, maternity cover basis. This role will be key to providing right first-time shipping to global customers on time in full with high quality presentation and documentation. The successful candidate would need to ensure that clear communication is a constant both internally and externally whilst working in line with the objectives and values of Barbour.

Essential Duties and Responsibilities:

To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
To support forecasts for incoming and outgoing stock movements for 3PL warehouses.
To ensure the agreed despatch targets are upheld by the warehouse.
To ensure the paperwork is complete and forward bookings are made with customers and forwarders in
line with despatch plans.
To complete any documentation or answer any despatch queries within a timely manner.
Ensure strong working relationships with key internal departments and external partners.
Ensure clear communication to management to ensure resolution of any issues.
To complete internal and external customer paperwork, inline with shipping deadlines.
To ensure forward bookings are made with customers and forwarders in line with despatch plans.
To share all necessary shipment documentation with haulers and customers ahead of despatch.
To understand and upload relevant shipping information to customer portals.
To ensure shared documents are updated in a timely manner to ensure visibility to all departments.
Shipments to be invoiced in a timely manner to achieve monthly sales targets.
Ensure internal stock movements are moved inline with subsidiaries warehouse demands.
Tasks to be completed in line with business KPIs.

Skills and Experience:

Good standard of education
Experience in a warehousing and logistical environment
Computer skills, Outlook, Microsoft Excel, Microsoft Word
Knowledge of shipping paperwork
Experience in planning
Excellent communication both internally and to external customers
Excellent written communication skills in order to liaise with customers appropriately.
Pro-active planning / time management skills to enable effective prioritisation of workload
Able to make appropriate decisions using own initiative
Ability to work under pressure, within closely managed targets and deadlines
Continually look for improvement and be committed to achieving the highest standards
Effective Administration skills

Benefits:

Discretionary Company bonus scheme
Staff Discount
Staff Shop
Healthcare Cash Plan
25 days holiday as standard increasing with length of service plus bank holidays
Access to training and development activities to support your career development
Free onsite parking
Subsidised canteen
Operate hybrid & flexible working
4pm finish on a Friday
Wellbeing support