Assistant Business Centre X 2 -Berkshire

Locations: Theale & Basingstoke Full-Time | Monday to Friday

Are you a polished, customer-focused professional with experience in serviced offices, business centres, hospitality, reception, or flexible workspaces? We are looking for two enthusiastic and proactive individuals to join thriving business centres in Theale and Basingstoke , helping to create an exceptional experience for customers and visitors alike.

This is a fantastic opportunity for someone who enjoys a varied role that combines front-of-house excellence, customer engagement, community building, sales support, and business centre operations.

The Role

As the face of the business centre, you'll be responsible for delivering a first-class customer experience while supporting the day-to-day running of the site. You'll build strong relationships with occupiers, coordinate customer events, assist with viewings, and ensure the workspace is presented to the highest standards.

Key Responsibilities

Deliver a professional and welcoming front-of-house experience for visitors, customers, and guests

Manage incoming calls, enquiries, mail, deliveries, and access control

Support customer onboarding and ensure a seamless move-in experience

Build strong relationships with customers and enhance the overall customer journey

Organise networking events and engagement activities within the business centre

Conduct viewings and support sales activity to maximise occupancy

Assist with social media content and community communications

Manage meeting room bookings and maintain communal areas to a high standard

Support facilities, cleaning, maintenance, and contractor management

Deputise for the Business Centre Manager when required

What We're Looking For

• Previous experience within serviced offices, flexible workspace, business centres, hospitality, hotels, corporate reception, customer service or property environments
• Strong relationship-building and communication skills
• A proactive and positive approach to customer service
• Commercial awareness and confidence supporting sales activities
• Excellent organisation and multitasking abilities
• Professional presentation and a can-do attitude
• Full driving licence preferred

What's on Offer?

Opportunity to join a growing and customer-focused organisation

A varied and engaging role where no two days are the same

Collaborative and supportive team environment

Career development opportunities within the flexible workspace sector

If you thrive in a customer-centric environment and enjoy building vibrant workplace communities, we'd love to hear from you.

Equality & Inclusion

Morgan Spencer is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity or circumstance.

Confidentiality & GDPR

All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.

Morgan Spencer Limited, registered in England & Wales No:

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