Parts Advisor

We are proud to be recruiting on behalf of a reputable, family-run dealership based in Norwich, Norfolk, for the position of Parts Advisor. This is a superb opportunity for an experienced Parts Advisor to join a well-established business that prioritises excellent customer service, teamwork, and ongoing professional development. The successful individual will have the chance to build a long-term career within the motor trade, working within a supportive and professional environment.

If you are an experienced Parts Advisor seeking a new opportunity within a reputable dealership, we want to hear from you.

Benefits for the successful Parts Advisor

• Competitive salary with an OTE of £35,000
• 30 days' annual leave, including bank holidays
• Bonus scheme and attractive company benefits
• Ongoing training and professional development opportunities
• Clear career progression pathways
• Development of technical and customer service skills
• Supportive team environment
• Opportunities to expand knowledge within the automotive industry

Duties of the Parts Advisor

• Providing expert advice and support to customers and colleagues regarding parts and accessories
• Managing incoming parts orders and stock levels efficiently
• Ensuring accurate and timely processing of sales and invoices
• Assisting with inventory control and stock management
• Building strong relationships with customers to promote repeat business
• Supporting the wider team to deliver exceptional service and operational success

Requirements

• Proven experience as a Parts Advisor, ideally within the automotive industry
• Strong organisational and communication skills
• Knowledge of parts systems and inventory management software
• Customer-focused approach with a professional manner
• Ability to work effectively as part of a team
• Full UK driving licence

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