Retention & Growth Specialist – Churn & Recontract

Gigaclear is seeking a Customer Advisor for retention and loyalty, focused on churn defence, re‑contracting and value‑led conversations. This office‑based role involves handling inbound and proactive retention discussions, protecting ARPU and customer lifetime value while maintaining compliance and brand standards.

You will work within the Retention & Loyalty POD, supporting structured sales apprenticeship pathways and practical training from an experienced partner.

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