Customer Service Representative

Milton Keynes Source: WhatJobs

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We are looking for an experienced Customer Services Representative to join our team in our Milton Keynes office. Working as part of the Customer Services Team, within Supply Chain, you will manage the receipt of customer orders and progress completion through the order fulfilment cycle, whilst providing support to interrelated functions. What you'll do:

Receive, verify accuracy and enter customer orders, liaise with Planning and confirm delivery dates with customers
Manage customer enquiries across Europe, resolve queries, source and provide information
Interrogate data systems and generate reports for management reporting
Take ownership of your orders, monitor WIP and champion your OTIF completion
Using Microsoft Excel daily to track order progress and analyse data
Work closely with Supply Chain Departments to provide daily support and absence cover when required
Good secondary education/degree plus work experience in dealing with B2B customers
Fluency in English and Italian
Microsoft Excel working knowledge
Numerate and familiar with ERP systems
Excellent organizational, communication and administrative skills
Export experience would be advantageous
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands.
An excellent salary, benefit offering and development opportunities
An opportunity for occasional travel for business meetings with international colleagues
A thorough and effective training experience during onboarding and beyond
Your manager is known for empowering the team to make decisions, which is reflected in a remarkable team spirit, As a dynamic and diversified global leader, we offer an excellent salary and comprehensive benefits package. For more information, visit our website at