Compliance and Business Support Officer

CONFIDENTIAL - COMPLIANCE & BUSINESS SUPPORT OFFICER

Salary: £28,000-£35,000 per annum, depending on experience

Location: Stoke On Trent

Hours: Full-time Hybrid/flexible working available

About the Role

A well-established law firm is seeking a Compliance & Business Support Officer to support the firm's legal teams with client onboarding, AML compliance, file management and internal audits.

This is an excellent opportunity for an organised and detail-focused individual looking to develop their career within a professional legal environment.

Key Responsibilities

• Manage the full lifecycle of legal files, from opening and CDD/AML onboarding through to closure and archiving.
• Complete client due diligence, identity checks, AML risk assessments and Source of Funds/Wealth checks.
• Liaise with clients and fee earners to obtain outstanding compliance information.
• Conduct internal file audits and identify missing documentation, risks and procedural issues.
• Assist with SRA and Lexcel compliance and preparation for external audits.
• Ensure files are closed, archived and retained in accordance with firm procedures and GDPR.
• Maintain compliance records, risk registers and internal databases.
• Provide practical support to fee earners and contribute to improvements in the firm's processes and procedures.

About You

We are looking for someone with:

• 1-2 years' experience within a law firm or legal services environment.
• Practical knowledge of CDD, AML and Source of Funds checks.
• Excellent attention to detail and strong organisational skills.
• Experience with legal case management systems such as Clio, LEAP, SOS or Proclaim.
• Good knowledge of Microsoft Office 365.
• Strong written and verbal communication skills.
• A professional, proactive and confidential approach.
• Knowledge of the SRA Standards and Regulations, AML Regulations or Lexcel would be advantageous, as would previous experience of legal file auditing.

What We Offer

• £28,000-£35,000 salary, dependent on experience.
• Pension and generous annual leave.
• Professional development and training.
• Employee Assistance Programme.
• Flexible/hybrid working.
• The opportunity to develop within a supportive and professional law-firm environment.

This is a confidential appointment. All applications will be treated with the strictest confidence

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