IT Service Desk Specialist – Flexible, Customer‑Focused Support

Sussex Community NHS Foundation Trust in East Sussex is seeking an IT Service Desk operative to deliver a responsive first-line IT support service to staff across the Trust. You will handle calls, log incidents and service requests, and provide practical solutions during Service Desk hours.

You will diagnose simple issues, document actions, and escalate to second- or third-line teams when necessary, collaborating with clinical and non-clinical services to keep IT running smoothly.

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