Global Relay is seeking a Customer Support specialist to join our 24x7 frontline team in London. You will assist customers with Global Relay App Services, from onboarding to ongoing support, using phone, email, and ticketing systems.
This role requires collaborative work with product and QA teams in a fast-paced environment. You will handle requests related to Instant Messaging, Texting, Voice, WhatsApp, and Directory Services, ensuring accurate troubleshooting and timely responses.
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