Support Medical Secretary - Radiology

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Job overview

We are looking for an enthusiastic and motivated Support Medical Secretary to join our expanding team in the Radiology Department.

It is expected that applicants will have appropriate experience of working in a medical environment and also demonstrate a background of working in an office environment with the ability to liaise with all the relevant departments within the Trust.

Being a team player is essential together with first-rate organisational skills.

Main duties of the job

• Working as part of a team to provide secretarial support to the Radiology Department
• Working across all specialties to ensure timely despatch of Radiology reports to General Practitioners and Consultants on a timely basis.

Working for our organisation

ersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

The position is based at Southport Hospital

Please see Job Description for further information

Please note this vacancy may close early if a sufficient number of applicants is reached.

Person specification

Our Values

• We are Kind
• We are Open
• We are Inclusive

Qualifications

Essential criteria

• NVQ III or equivalent experience
• RSA II/III Typing or word processing
• Knowledge of medical terminology
• Audio typing

Desirable criteria

• AMSPAR Diploma
• European Computer Driving Licence (ECDL)

Skills

Essential criteria

• Able to communicate effectively with a wide range of people, both internal and external
• Ability to work as a member of a team
• Excellent interpersonal skills
• Knowledge of Data Protection
• Flexible working approach
• Ability to plan and organise own workload to meet targets
• Customer Service skills

Desirable criteria

• Knowledge of Microsoft Office Software Package

Knowledge and experience

Essential criteria

• Previous secretarial experience with knowledge of secretarial / administrative procedures and systems
• Previous Medical Secretary experience

Desirable criteria

• Previous NHS experience

Other

Essential criteria

• Committed to self-development to meet the requirements of the role
• Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
• Ability to deal with distressed patients or relatives when answering telephone
• Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence
• Continuous use of computer / keyboard
• Use of trolleys to transport casenotes
• Continuous use of VDU
• Working in an office environment

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader, we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact

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