Liaison Support Worker

Hazel Grove Source: WhatJobs

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The post holder will be based in the Mental Health Liaison Team and work to support patients within the general hospital setting inclusive of the wards and A&E department who are referred for mental health assessment. The post holder will work as part of the multi-disciplinary team and undertake allocated duties within the mental health liaison team, including delivery of interventions as specified within individual care plans. You will work under the direction of the team but be able to work without direct supervision in implementing plans of care. The post-holder will be required to assist Senior Liaison Mental Health Practitioners to maintain the safety of patients whilst in the emergency department or the health based place of safety. There may be expectation that the post-holder will also be involved in the safe transfer of patients to other areas. Provide direct care to service users in order to model approaches of care and communication with those with mental health need to Acute Trust staff in support of education programmes. The post holder will be involved in the ongoing developments of the service. To work alongside senior mental health practitioners to support patients in the emergency department or on medical wards who require urgent and emergency mental health intervention. We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop. Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:

Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
Flexible working opportunities to support your work/life balance
Access to Continued Professional Development
Involvement in improvement and research activities
Health and Wellbeing activities and access to an excellent staff wellbeing service
Access to staff discounts across retail, leisure and travel
To provide support and promote recovery to people who are experiencing mental health/psychological distress while an inpatient within the acute trust and within the A&E department.
To assist the Liaison Team practitioners in assessment, planning, implementing and evaluating individual care plans.
To ensure that service users engage effectively with the agreed Plan of Care.
To work alongside colleagues within the acute trust and establish a rapport.
To offer advice and support to non-mental health staff when dealing with patients with mental health problems
Provide regular and practical support for service users and their carers' in managing dignity and independence.
Promote a positive attitude to the care of service users
Provide support with activities of daily living.
Provide information on health promotion
Report on progress/ outcomes of care programmes to the rest of the team.
To have the service users' needs at the fore at all times with an underpinning set of values and skills to promote independence and choice.
To maintain adequate records according to Trust Record Keeping Standards, entering appropriate details on the service users case notes as necessary.
To attend and actively participate in training sessions, team/care planning review meetings and supervision as appropriate.
To contribute to the ongoing development of the service
To ensure that electronic records are efficiently maintained.
To contribute to audits as required, providing relevant data as required in line with performance monitoring targets.
To receive managerial supervision and annual IPDR
To attend mandatory and other training identified as necessary for the post
To participate in research opportunities as directed by the team manager.
To deal appropriately with clinical incidents, complaints etc. from patients, relatives and members of the public, via line manager, in accordance with Trust policy.
To undertake such other duties as may be determined from time to time within the general scope of the post.