Refuge Worker - Domestic Abuse Service
London
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.
We areHestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteer Coordinator to play a pivotal role in our Volunteer Service in our London head office.
Please note this is a 10 month Fixed Term Contract
As a Volunteering Coordinator, you will support the recruitment, induction, and ongoing development of volunteers, ensuring they have a positive and rewarding experience. You will coordinate mentoring programmes that empower survivors of domestic abuse to build confidence, develop skills, and progress towards education, training, employment, and greater independence. Working closely with corporate partners and operational teams, you will facilitate workshops, promote digital and financial inclusion, and identify meaningful volunteering opportunities. You will provide guidance to staff and volunteers, build strong external partnerships, promote volunteering within the community, maintain accurate programme records, and ensure activities are delivered in line with organisational standards and best practice.
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
In this role, you will need excellent organisational, communication, and interpersonal skills, with the ability to engage, inspire, and motivate volunteers and service users in a professional and empowering way. You will have strong digital and IT skills, including experience using spreadsheets, databases, and relevant software, alongside good literacy, numeracy, and administrative abilities. An understanding of the needs and experiences of survivors of domestic abuse is essential, together with respect for diversity and different cultural backgrounds. You should be confident developing employment or training plans, solving problems effectively, and working collaboratively with others. Knowledge of community and corporate volunteering, and experience supervising volunteers, would be advantageous.
We keep our interview process simple, so you know exactly what to expect.
We are Hestia.
We support adults and children in times of crisis.
We make a difference.
We are passionate.
We are innovative.
We are courageous.
We are genuine.
We are respectful.
We are dedicated.
We collaborate.
We are a charity.
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