Medical Support Secretary

An exciting opportunity hasarisen within the busy administrative team that support the Tiverton Adult CoreMental Health Team.

We are seeking a full time,highly motivated and multi-skilled Medical Support Secretary. The position ispredominantly providing support for a Community Mental Health Team ConsultantPsychiatrist and will be located at Silverlea in Tiverton Hospital.

In addition to providing secretarial support to the Community Consultant Psychiatrist, the post holder will also provide support to the Tiverton Adult Community Administration Team.

The clinical teams offer care and treatment to people withmental health needs, so compassion and understanding is extremely important inthis role as you will be the first point of contact for our service users,their family and carers as well as professionals. The post holder will work inpartnership with the Clinical teams and Business Administrator, ensuring highquality administrative support that will enable the provision of the bestpossible care to service users.

Main duties of the job

You will be interacting withpatients and the public, therefore you will be confident in giving non-clinicalinformation and advice. Dealing with sensitive information daily, you willunderstand the importance of data security and confidentiality.

The post holder must be able towork to a high standard with a good knowledge of Microsoft Office as well asexcellent diary management and minute taking skills. We welcome applicationsfrom those who can demonstrate a commitment to delivering high qualityadministration support in an efficient and timely manner.

You will be required to use yourinitiative and have the ability to prioritise work, whilst working calmly andconfidently under pressure and able to meet conflicting demands. You will needto multi-task with ease and possess excellent organisational skills as well asan eye for detail. The post holder needs to relate to a wide range of peopleand professional services. You should have excellent communication skills andan outstanding telephone manner.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please see the attachedJob Description and Person Specification which will provide further informationon this role.

Person Specification

Knowledge and skills

• Ability to manage diverse workload whilst dealing with frequent interruptions
• Ability to work under pressure
• Able to plan, organise, prioritise, coordinate and work flexibly

Experience

• Excellent organisational skills
• Ability to prioritise workload and adapt to change when required
• Previous experience of working within an administrative or secretarial team
• Experience of dealing with confidential and complex information
• Demonstrate good numeracy and literacy skills
• Previous NHS experience of working in a Healthcare or Social Care administrative setting

Qualifications

• GCSE English or equivalent
• Business Administration Level 3/ T Level qualification in Management and Administration, or equivalent
• experience.
• Evidence of continuing professional and personal development
• AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification
• ICDL (International Computer Driving License), or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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