Project Officer – Full Time

Project Officer - HOPE - Swansea, Neath Port Talbot, Pembrokeshire and Carmarthenshire

Job Title: Project Officer – Full Time
Job Category: Age Cymru – HOPE Project
Location: Swansea, Neath Port Talbot, Pembrokeshire and Carmarthenshire
Salary: £29,067
Agreement Type: Fixed-term contract until 31 March 2027 – 35 hours per week
Closing date: 16/10/26

Can you help us make Wales a great place to grow older?

Age Cymru is seeking a full-time Project Officer with strong communication and interpersonal skills to support the HOPE Project (Helping Others Participate and Engage). Working closely with local Age Connects and Age Cymru partners, you will help deliver independent advocacy for people aged 50 and over and carers across Wales. This is a fixed-term contract until 31 March 2027.

You will help develop advocacy services across the region and deliver the HOPE Project’s early-intervention objectives, enabling older people to understand their options, express their views and have a stronger voice in decisions that affect them.

The HOPE Project helps older people and carers to participate in decisions, make informed choices and have their voices heard. It also enables them to share their experiences and develop their skills and knowledge, while raising awareness of advocacy and the support available.

As part of the HOPE regional project team, you will recruit, train and manage volunteers who support older people. You will also maintain regular contact with older people and carers, receive and assess advocacy referrals, and allocate suitable referrals to volunteers. The role calls for empathy, sound judgement and an understanding of the needs of older people and carers.

This is a hybrid role combining home and office working, with occasional travel across Swansea, Neath Port Talbot, Pembrokeshire and Carmarthenshire. Your contractual office base will be agreed with the successful candidate, and applications are welcomed from people living across these areas. The successful candidate must have access to a car for business use; eligible travel expenses will be reimbursed.

The advertised salary is based on a full-time working week of 35 hours. Occasional evening and weekend work will be required, with these commitments confirmed and planned in advance.

Must haves:

• Experience of working with others to deliver successful projects and services
• Recruiting, managing and working with volunteers
• Knowledge of the issues affecting older people and carers
• Knowledge of local services in the public or voluntary sector
• Experience of coordinating and undertaking a range of communications, marketing and promotion
• Excellent administrative skills, ability to maintain systems, manage processes and attention to detail
• Excellent inter-personal skills with the ability to build and maintain effective relationships, work collaboratively but also on own initiative
• Experience of coordinating events such as meetings, conferences, workshops, and seminars
• Strong IT, data management and analysis skills.

Great to haves:

• Ability to speak Welsh (Desirable)

What we offer in return

• Holiday - 27 days made up of 24 choice days and 3 days to be used between Christmas & New Year - Including carry forward
• Flexible Hours Working Scheme
• Employer pension
• Generous life assurance up to four times your annual salary
• Healthcare cashback plan

Additional Information

Age Cymru is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

Age Cymru is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age Cymru politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Age Cymru is the national charity for older people in Wales and we're here when we're needed the most. Through research and campaigns, offering information and advice, providing independent advocacy (through our HOPE Project and Dementia advocacy) and well-being programmes, we truly care about supporting older people to live a fulfilled life.

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