Clinical Secretary

Highgate Source: WhatJobs
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We seek a highly organised, professional Clinical Secretary to support our dedicated hospital team in delivering outstanding patient care. This is more than an administration role, it is an opportunity to become an essential part of a supportive, patient focused environment where your work truly matters.

About the Role

As a Clinical Secretary, you will provide high quality administrative and clinical support within a fast-paced mental health hospital. You will ensure patient records, communications, and clinical documentation are managed efficiently, accurately, and confidentially. Working closely with clinicians, patients, external agencies, and colleagues, you will help ensure smooth daily operations.

  • Previous experience in medical or clinical administration
  • Mental health experience (desirable)
  • AMSPAR Level 3 Diploma in Medical Administration or equivalent
  • Proficient in Microsoft Office and computer skills
  • Strong typing and audio-typing skills
  • Good understanding of medical terminology
  • Excellent organisational and workload management skills
  • Outstanding attention to detail
  • A passion for delivering high standards of service
  • Professional, empathetic, approachable manner
  • Team oriented, collaborative attitude
  • Willing to support, train, and mentor colleagues
  • Committed to confidentiality, integrity, and professionalism

Experience Required: Ideally from backgrounds such as:

  • Healthcare or clinical administration
  • Customer service
  • Medical reception or ward administration

About St Andrews

St Andrews is a charity specialising in complex mental health. Its mission is to help people with complex mental health needs transform their lives. With its history dating back nearly two centuries, St Andrews today is undergoing significant change to deliver on its mission for years to come. St Andrews has hospitals in Birmingham and Essex, It delivers inpatient and outpatient services, as well as dedicated care services for adults.

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