Aftersales Manager

Longford Source: WhatJobs

£40,000 basic with a £55,000 OTE

Aftersales Manager - Gloucester

We are recruiting for an experienced Aftersales Manager, Service Manager or Automotive Aftersales Manager to join an established main dealership in Gloucester. Applicants must have previous management experience within the Motor Trade, hold a Full UK Driving Licence and have the right to work in the UK.

Location: Gloucester, Gloucestershire

Salary: £40,000 basic with a £55,000 OTE - plus company car

Hours: 8:00am to 6:00pm with occasional Saturdays

Ref:31717

Why Apply?

Basic salary of £40,000
£55,000 OTE
Company vehicle
30 days holiday including bank holidays
Additional day off for your birthday
Life Assurance - 3x annual basic salary
24/7 Employee Assistance Programme
Company pension with employer contributions
Staff discounts
Long service and loyalty awards
Cycle to Work and eyecare voucher schemes
Genuine career progression opportunities

Aftersales Manager Role

Manage the daily operation of the Aftersales Department, ensuring excellent customer service and operational efficiency
Lead, motivate and develop the Service and Workshop teams to achieve departmental targets
Maximise workshop productivity, profitability and overall Aftersales performance
Monitor workflow, job allocation and workshop efficiency to ensure work is completed on time
Resolve customer enquiries and issues relating to servicing, repairs, warranties and MOTs
Identify opportunities to improve processes, customer retention and departmental profitability
Provide hands-on operational support when required

Aftersales Manager Requirements

Previous management experience within the Motor Trade
Strong understanding of automotive Aftersales, Service and Workshop operations
Proven ability to lead teams and improve departmental performance
Excellent communication, organisational and customer service skills
Commercial awareness with the ability to maximise productivity and profitability
Strong problem-solving and decision-making skills
Full UK Driving Licence
Right to work in the UK

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →