Senior Operations Manager Job

Senior Event Operations Manager Job, London

Our client, one of London’s biggest and most successful catering businesses, is currently searching for a great Event Manager to join their growing events team. This is a hands-on, client-facing role working closely with the Sales and Events teams.

We need a Senior Event Operations Manager who takes ownership of events and leads both front-of-house and back-of-house teams, making sure every event runs smoothly, meets client expectations and follows venue and safety rules.

You might be an experienced event operator ready to step up, or a manager ready for a new challenge. You'll lead on bigger, more complex events and help develop junior managers.

Key duties include:

• Planning, organising and delivering all operational aspects of events in collaboration with the Sales and Events teams
• Leading FOH and BOH teams on event days, ensuring consistently high service standards
• Producing and communicating clear, accurate event notes, service plans and timings
• Managing service flow during events, including sending and receiving during dinners
• Preparing and overseeing RAMS and H&S documentation
• Liaising with venues, suppliers and clients, acting as a key point of contact
• Ordering and managing hired equipment and beverages, supporting cost control and profitability
• Attending site visits and tastings to identify operational requirements
• Supporting staffing recruitment, training and onboarding
• Mentoring junior managers, assisting with manager allocations, and contributing to wider operational and efficiency projects

The ideal candidate will be highly organised, detail-driven and an excellent communicator, comfortable working directly with clients and venues at a senior level. You will be confident leading teams and managing live events under pressure, and passionate about hospitality and delivering exceptional guest experiences.

Hours & Overtime: Event days require on-site presence, with overtime paid on top of salary.

Why join us?

• Competitive salary up to £45,000 DOE plus overtime
• Opportunity to work on exciting, high-profile events
• Career development opportunities across the wider group, including major contracts

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →