Conference and Events Banqueting Manager – The Parkgate Hotel

Conference and Events Banqueting Manager – The Parkgate Hotel

Job Title - Conference &Events Banqueting Manager

Department – Conference &Events

Contract Type – Full Time, Permanent

Rate of Pay – Competitive Salary

Hours – Full Time, including evenings, weekends and Duty Managementshifts as required

Location – The Parkgate Hotel, Cardiff

Overview

Are you an inspiringhospitality leader with a passion for delivering unforgettable events andexceptional guest experiences? Join the"Greatest Story in Hospitality" by becoming our next Conference& Events Banqueting Manager at the luxurious Parkgate Hotel,Cardiff's premier destination for meetings, conferences, gala dinners, weddingsand special events. As one of our Hospitality Heroes, you will lead a talentedteam responsible for creating seamless and memorable experiences, ensuringevery event is delivered to the highest standards while driving serviceexcellence, team engagement and commercial success. This is an excitingopportunity for an experienced manager who thrives in a fast-paced environment,enjoys leading from the front, and takes pride in exceeding guest expectations.

Our Ideal Hero Will Have

• Provenexperience in a Conference & Events, Banqueting or Food & Beveragemanagement role within a high-volume, quality-focused hospitalityenvironment
• Outstandingleadership, coaching and people management skills with a passion fordeveloping teams
• Strongcommercial awareness, including experience managing budgets, payroll,forecasting and cost control
• Excellentcommunication and organisational skills, with the ability to buildpositive relationships across departments
• Ahands-on management style with a commitment to delivering exceptionalguest experiences and operational excellence
• Level3 Food Safety qualification (or equivalent) and a sound understanding oflicensing, health & safety and compliance requirements

Implementing Our "Yes, We Can" Philosophy, You Will

• Leadand inspire the Conference & Events team to deliver outstandingservice for conferences, banquets, weddings and special events
• Overseethe planning, set-up, delivery and breakdown of functions, ensuring everyevent exceeds guest expectations
• Managedepartmental performance, budgets, payroll and operational efficiencies toachieve financial targets
• Recruit,train, coach and develop team members, creating a positive and engagingworking environment
• Monitorguest feedback, resolve concerns professionally and continuously improvethe guest experience
• Workclosely with the Hotel Manager and wider hotel teams to drive servicestandards, innovation and business success
• Ensurecompliance with all health & safety, food safety and licensingregulations
• Maintaina visible presence across all Conference & Events areas, leading byexample and supporting the team operationally when required

Be Recognised And Rewarded

As one of ourHospitality Heroes you will receive a host of Company benefits such as:

• Accessto career development training from day one
• Discountson food & beverage and hotel stays
• Discountedleisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NESTpension scheme
• SocialClub
• Staffappreciation events
• Monthlyand end-of-year awards

Grow With Us

• Iam equipped, trained, and supported to do the best job I can
• Iam proud to be part of The Celtic Collection and would recommendit to others
• Iwork in an inclusive, friendly, positive and constructive environment
• Iam encouraged to learn, grow and develop and to try new things inmy role
• Iam thanked and recognised for the work I do, and my views andideas are valued
• Iam crystal clear about our ambition, and I can contribute to it everyday

Recruitment Info

We reserve the rightto close this vacancy early if we receive a high volume of suitableapplications. Therefore, we encourage you to submit your application as soon aspossible.

In accordance with UKimmigration legislation, all applicants must have the legal right to live andwork in the United Kingdom. Successful candidates will be required to provideoriginal documentation to verify their eligibility to work in the UK prior toemployment, in line with Home Office guidance.

The Celtic Collectionis committed to being an equal opportunities employer. We welcome applicationsfrom all individuals regardless of age, disability, gender identity, maritalstatus, race, religion or belief, sex, or sexual orientation. We strive to ensurea fair and inclusive recruitment process for all candidates.

Why join The ParkgateHotel?

This role offers theopportunity to lead one of Cardiff's most exciting events operations within aluxury hotel setting. From elegant weddings and prestigious corporate events tolarge-scale banquets and celebrations, you'll play a key role in creating memorableexperiences while developing a high-performing team and making a real impact onthe guest journey. If you're a passionate hospitality professional ready foryour next challenge, we'd love to hear from you.

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