Customer Insights Analyst
London
At ICIS, our mission is to optimize the world's resources.
Marketing Insight Analyst
Marketing Effectiveness & Analytics
Join the team at the heart of understanding how marketing activity drives commercial performance across Awaze’s portfolio of brands. As Marketing Insight & Analytics Manager, you will be the analytical engine behind two connected areas of the team: commercial marketing insight – how our marketing plan, targets, and forecasts are tracking – and marketing performance insight – what is driving movements in bookings, revenue, and paid media efficiency, and why.
You will support the Marketing Effectiveness & Analytics lead providing the hands‑on analysis, reporting, and investigation that keeps both areas running through a period of maternity cover. You will become the team’s go‑to expert on our marketing database and dashboards – the person who knows what the data means, which metrics matter, and how to get from a question to an answer. This is a broad, hands‑on, mid‑level role, with the Marketing Effectiveness & Analytics lead providing context, and ownership of senior stakeholder decisions.
Reporting directly to the Marketing Analytics & Effectiveness Lead, you will ensure the business has a trusted, commercially meaningful view of marketing performance. You will own the accuracy, consistency and interpretation of marketing performance reporting and analytical outputs, getting beneath movements in bookings, revenue and channel efficiency to explain what changed, why it changed and what action should follow.
You will work closely with the Senior Marketing Analytics Manager, who leads strategic commercial planning, the bottom‑up forecast and the senior performance narrative. Your role is to provide the analytical depth behind this work: understanding what is genuinely happening within each channel, identifying the drivers of performance and providing the evidence and insight that shape strategic recommendations.
This goes beyond producing reports or completing predefined analysis. You will independently identify the questions that matter, determine the analysis required, challenge misleading or incomplete interpretations, and turn complex marketing, customer and commercial data into clear implications and recommended actions for stakeholders across Paid Media, Finance and Commercial.
You enjoy getting under the skin of performance data, asking commercial questions, and turning analysis into something people can act on. You are comfortable working across two workstreams with competing priorities, taking direction from two leads, and managing your own workload. You are naturally curious, highly numerate, and confident presenting what you find.
We offer a versatile position in a strong professional and social environment, one you’ll have the opportunity to influence and help shape. You’ll be part of an international company that invests in the future, and join a dynamic, fast‑paced department with skilled and committed colleagues who support each other.
We’re a people‑first business, and we know that our success starts with our teams.
Here’s a glimpse of what you’ll enjoy:
Our mission is clear – to create amazing holidays with Europe’s widest choice of holiday homes.
With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe.
As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next – powered by proud, passionate and inclusive people.
We offer the best of both worlds: the energy of the office and the freedom of home, with hybrid working that lets you have a mix of office and remote work in a fast‑paced, collaborative environment.
We’re committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation – we’re happy to accommodate.
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London
At ICIS, our mission is to optimize the world's resources.
London
About our Business : At ICIS, our mission is to optimize the world's resources.
Manchester
Awaze is seeking a Marketing Insight Analyst to join the Marketing Effectiveness & Analytics team.
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