DBS Lead Business Analyst

Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
Vision - To be the best shared service centre in Government
Mission - Proudly delivering excellence in shared services, through customer centric solutions to enable Defence outcomes
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Come and join the DBS community today!
DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027.
This role is advertised as 37 hours per week.
DBS is part of The National Armaments Directorate (NAD) Group which is at the heart of delivering and sustaining the UK's defence capability. Bringing together organisations responsible for developing, procuring, supporting and modernising Defence equipment, infrastructure and services, the Directorate works closely with industry, international partners and academia to ensure the Armed Forces have the capabilities they need to deter threats, protect the nation and succeed on operations. NAD drives innovation, operational readiness and value for money while supporting economic growth and strengthening the UK's defence industrial base., Business Analysts understand and analyse user and business needs. They ensure outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models and delivering to the business architecture. They challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. They facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.

Responsibilities

• Requirement Gathering - Co-ordinate requirement activities, their validation and sign-off ensuring that the needs of the key stakeholders are articulated determining the need and value of performing the activity based on the context
• Process Modelling - Determine requirement for and develop, co-ordinate and agree sign-off of the 'As-Is' and To-Be' business process work
• Gap Analysis - Co-ordinate and lead on the evaluation of requirements against the present state (where we are) and the target state (where we want to be) and identify
• opportunities to develop successful business requirements as well as cultivate stakeholder relationships needed to make the transition.
• Impact Analysis - Lead on ensuring that the potential consequences of a change are correctly identified, that stakeholders have been identified and are part of the overall process and that benefits have been collated in response to the impact analysis.
• Benefit Analysis - Co-ordinate and lead on ensuring that identified benefits analysis is developed and disseminated to project sponsors, senior managers and project
• stakeholders where applicable.
• Stakeholder Management & Engagement - Co-ordinate Stakeholder analysis and comms with project and Comms team and ensure that stakeholder management is an ongoing process.
• Facilitation - Liaise with business owners, business architects business users change and technical teams to identify solutions.
• System Analysis - Lead on the work of systems analysis to ensure business needs are translated into solutions against identified time lines, and work with technical leads to ensure business needs are translated into the technical solutions.
• Assurance & Quality - Apply recognised methodologies; audit test and quality gates; review deliverables from team and releases.
• Traceability - Manage the delivery of change against a fully auditable process.
• Business Improvement - Lead on the work with Business Improvement teams on business readiness and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered.
• Business Solution Design - Co-ordinate change with policy and strategy to ensure business systems, workflows and processes contribute to target operating model.
• Delivery Products Tools & Documentation - Co-ordinate development and application of: frameworks; application of methodologies; operating model/target operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and /or no/no go criteria; defect analysis; forms and templates; guidance; business case.

Required Skills

• Change management experience in a project delivery environment.

Desirable Qualifications

• Knowledge and experience of shared services in the public sector.
• Government Project Delivery Accreditation - Practitioner Level
• APMG Agile Business Analysis Practitioner
• BCS International Diploma in Business Analysis

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