Senior Complex Case Resolution & Intervention Lead

Manchester Source: WhatJobs
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Mosscare St Vincents Housing (MSV Housing) seeks an experienced Resolution and Intervention Manager to lead the Complex Case Management Service. You will oversee high-risk property cases, coordinate across Property Care, Neighbourhoods, Compliance and Complaints, and drive timely, sustainable resolutions with a customer-focused approach.

You will champion proactive interventions, manage governance and regulatory requirements, and influence improvements across teams while advocating for

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