General Manager

London Borough of Newham Source: WhatJobs

£41,300 - 43,300

General Manager

Operations - Westfield Stratford

Contract: Full Time
Salary: £41,300 - 43,300
Contracted Hours: 45

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name.

We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets.

About You

You’re not just a manager—you’re a leader, motivator, and culture creator.

You Bring:

A natural flair for leadership and delivering standout results
Curiosity, ambition, and a love for learning and growing
Pride in doing things the right way, every time
Positive energy that lifts the whole team
A proactive, can-do mindset that thrives on challenges
Excitement to be part of something big and growing

Key Responsibilities

This is your stage. As General Manager, you’ll lead from the front and create a place people love—both guests and your team.

Creating a restaurant experience that keeps guests coming back for more
Building a culture where your team feel supported, valued, and motivated
Growing a strong, engaged team that works brilliantly together
Leading every shift with energy, positivity, and presence
Developing your people so they progress and thrive
Making your restaurant a place top talent wants to stay
Championing a guest-first mindset in everything you do
Using feedback and insights to keep improving the experience
Creating a safe, inclusive, and welcoming environment for all
Empowering your leadership team to step up and succeed
Connecting with your local community and keeping things fresh and relevant

We're proud to offer:

Fantastic working hours
Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
Brilliant support services designed to enhance your physical, mental and financial wellbeing including private medical health plan and 24/7 Employee Assistance Line
Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform
50% off your food every time you dine with us for you and 3 friends
Award-winning sustainability initiatives - We're committed to delivering progress against 9 UN sustainability goals, just some of the actions we've already taken include: 100% of all Salmon
sourced from certified sustainable sources, Zero use of Species classed as MCS "Fish to Avoid"