Data Analyst and IT Support

The Data Performance Analyst will provide data analysis, performance monitoring, and reporting support for operations at Manston STHF. The role involves collecting, interpreting, and presenting data to inform decision-making, drive operational efficiency, and support the organisations continuous improvement agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery.,

• Collect, validate, and analyse operational and performance data to spot risks, trends, and improvement opportunities
• Produce accurate reports, dashboards, and visualisations to support management decision-making
• Track KPIs against organisational targets (including Home Office, efficiency, and quality standards), flagging deviations and recommending corrective action
• Ensure data integrity and compliance with GDPR, Caldicott principles, and internal governance policy
• Support audits, inspections, and performance reviews with accurate documentation
• Act as the main point of contact for performance data queries, translating insights for technical and non-technical stakeholders
• Provide first-line IT support system training, troubleshooting, and escalation and maintain IT asset registers and security incident reporting
• Support new system rollouts and help teams resolve day-to-day technical issues affecting service delivery

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE

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