Service Manager (FTC) - North Lanarkshire

Motherwell Source: WhatJobs

£46,484.00 per annum

Service Manager (FTC) - North Lanarkshire

Registered Service Manager (FTC) – North Lanarkshire Services

INTERNAL VACANCY

Hours: 39 hours per week - fixed term until 30th June 2027

Location: Suite 3.3, Dalziel Building, 7 Scott Street, Motherwell, ML1 1PN

Salary: £46,484.00 per annum

At Capability Scotland, our mission is to deliver the highest quality services, tailored to the individual needs of disabled people.

Our North Lanarkshire, care at home & supported Living Services provide 24-hour care to adults in their own homes and community.

About the role – Service Manager

As Service Manager you will have responsibility for managing the service so that the individuals we support receive a quality, person-centred experience. You will lead our management team and support our employees, ensuring regulatory compliance, overseeing budgets and facilities, and drive service development.

Key tasks include:

Managing the referral process and ensuring service delivery meets protocols and customer needs.
Overseeing staff recruitment, training, performance, rotas, and disciplinary processes.
Budgetary and financial controls: reviewing accounts, authorising purchase orders, monitoring assets and expenditure.
Ensuring the facility, transport provisions and service environment support safe and effective delivery.
Ensuring statutory and regulatory requirements are met (e.g., adult/child protection, Care Inspectorate annual returns).
Promoting and developing the service, seeking new referrals, leading business development and risk assessments.
Conducting investigations into concerns or complaints, and liaising with relevant authorities when required.

What We’re Looking For

Qualification: SVQ 4 Health & Social Care (or equivalent) AND a relevant management qualification.
Proven leadership experience in a care environment, with strong understanding of service delivery, staff management, budgets and regulatory frameworks.
Excellent interpersonal skills: you’ll engage with customers, families, social work and local authorities.
Strategic thinker with the ability to develop and promote services, manage change and mitigate risk.
Comfortable working across a variety of tasks (from operational/administrative to strategic) and dealing with both routine and complex issues.

Location: Suite 3.3, Dalziel Building, 7 Scott Street, Motherwell, ML1 1PN (with travel)

Driving licence required.

Working with Capability Scotland brings you lots of benefits:

Competitive salary - £46,484.00 per annum
We offer a fully funded SVQ – a qualification which is yours for life.
37 days holidays per year.
Free PVG checks throughout your employment.
Up to 8% company contribution pension scheme.
Up to 3 x annual salary death in service.
Perks at Work – shopping discount scheme.
Cycle to work scheme.
24/7 employee assistance programme.
Working for us means you would qualify for Blue Light & Concert for Carer discounts

*Benefits are subject to contractual terms.

Applying to Capability Scotland

A full job description of this role is available by clicking here: Service Manager

Closing date: 19th Oct 2026

Interview date: 22nd Oct 2026

For more information, or to arrange an informal chat, you can email Rachel on (ref: CS )

*We reserve the right to close or extend this vacancy dependent on the number of applications. Therefore, if you are interested, please submit your application as early as possible.

General Information

Capability Scotland is committed to providing services which embrace diversity and which promote equality of opportunity. We are happy to consider job-share applications.
Capability Scotland is committed to safeguarding and promoting the welfare of vulnerable people and conducts thorough pre-employment checks on all preferred candidates.
A copy of Capability Scotland’s Equality and Diversity Policy is available upon request from the HR Team.

This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme and a satisfactory PVG Scheme Record/Update. The successful candidate will be required to undergo the appropriate Disclosure Scotland vetting checks prior to appointment.