Christmas Garden Centre Relief Worker

London Source: WhatJobs

See advert for pay

Seasonal Social Enterprise Relief Worker

Location: West Hampstead, London

Hours: Flexible seasonal hours available

Additional Requirement: Full UK driving licence preferred. Drivers particularly welcome.

Join Our Christmas Team at Mill Lane Garden Centre

Every Christmas, Mill Lane Garden Centre transforms into a magical Winter Wonderland, selling premium Christmas trees, festive plants, wreaths, gifts and seasonal decorations to the local community.

We're looking for energetic, friendly and customer-focused individuals to join our seasonal team from late November until Sunday 20th December .

This is more than just selling Christmas trees. We pride ourselves on delivering an exceptional customer experience and helping every customer find the perfect Christmas tree and festive products for their home.

If you enjoy working outdoors, speaking with people, being part of a busy team and bringing festive cheer to others, we'd love to hear from you.

What Makes Us Different?

At Mill Lane Garden Centre, we don't just point customers towards a tree and leave them to it.

We pride ourselves on offering a personal, friendly and memorable Christmas shopping experience from start to finish.

Our team:

Welcomes every customer warmly.
Helps customers choose the right tree for their home.
Explains the differences between Nordmann Fir and Fraser Fir varieties.
Assists customers carrying trees and purchases.
Offers shopping baskets and umbrellas while customers browse.
Helps customers load products into vehicles.
Supports our home delivery service.
Promotes our Christmas kiosk, filled with unique gifts, decorations and festive accessories.
Introduces customers to our bespoke wreath-making service.
Encourages bookings for our popular wreath-making workshops.
Identifies opportunities to recommend additional products and services that enhance the customer’s Christmas experience.
Creates a friendly, festive and memorable shopping experience.
Goes the extra mile by offering practical advice and assistance throughout the customer’s visit

The Role

As part of our Christmas team, you will:

Serve customers with enthusiasm and professionalism.
Help customers select and purchase Christmas trees.
Trim, prepare and pack Christmas trees.
Maintain attractive displays and stock areas.
Operate in a fast-paced retail environment.
Assist with labelling online orders and placing them into distribution bays.
Assist customers with carrying and loading purchases into vehicles.
Represent Mill Lane Garden Centre and Unity Works positively within the local community.
Be encouraging and supportive of trainee involvement, helping to create an inclusive and welcoming environment.

About You

We’re looking for people who are:

Friendly, approachable and confident speaking to customers.

Positive, enthusiastic and reliable.

Comfortable working outdoors in all winter weather conditions.

Physically fit and able to lift and move Christmas trees.

Calm and organised during busy periods.

Happy working as part of a team.

Proactive and willing to get stuck in wherever needed.

Able to provide their own PPE including:

Waterproof thermal gloves

Waterproof trousers

Waterproof jacket

Safety boots

Most importantly, we’re looking for people who bring energy, warmth and festive spirit to everything they do.

About Mill Lane Garden Centre

Mill Lane Garden Centre is a social enterprise operated by Unity Works. We provide training and employment opportunities for people with learning disabilities and autism, helping individuals develop skills, confidence and independence.

While this role does not involve support responsibilities, successful applicants must share our commitment to inclusion, diversity and improving opportunities for people with learning disabilities.

What We’re Looking For

This role is best suited to people who enjoy being active, engaging with customers and taking initiative.

We are looking for team members who can spot what needs doing, offer help without being asked, and contribute positively to a busy Christmas trading environment. A willingness to roll up your sleeves and get involved is essential.